Hanoi Free Tour Guides was very prompt and professional in their email reply when I send a request for a Hanoi full day tour for 10 adults + 2 kids. We indicated the places where we wanted to go and nothing was too difficult for them. We were assigned 2 guides Phuong and Mai Anh, who emailed us a day prior to the tour. They picked us up separately as our group stayed at 2 different hotels. They spoke fluent English and Mandarin and were good with young kids and elderly =) Perhaps even better than the paid guides. They brought us to Ho Chin Minh Complex, One Pillar Pagoda and Literature Temple explaining the history and significance of the places, giving us a lot of interesting facts that were little known to many. We requested for a good egg coffee place, and they bought us to a quaint local cafe for desserts and coffee. They also brought us to a nice family friendly restaurant for lunch with delicious Bun Cha. The tour was free, and you only need to paid for attraction admissions, transportation and lunch which should be within USD 10 per pax. Thumbs up for Hanoi Free Tour Guides. I recommend everyone to go for them. You will be missing out if you don’t.
All reviews from travelers about Hanoi Free Tour Guides on Tripadisor Hanoi Free Tour Guides Tripadvisor
Hanoi Free Tour Guides Tripadvisor December,2016
Great Hanoi city tour with Hanoi Free Tour Guides ” Tripadvisor
This was one of the best things my husband and I did in Hanoi. Our guide, Trang, took us around Hanoi for half a day and shared with us a wealth of information we wouldn’t have known otherwise. Trang’s English was really good and we were so impressed with her knowledge of the city and country. At one point, we got hungry so Trang took us to one of the best Bun Cha restaurants in the city and taught us how to eat the dish. After lunch, she showed us around Hoa Lo prison and guided us the entire place as if she’s been doing this for years!
At first, we were a bit skeptical about booking a free tour with hanoi free tour guides on Tripadvisor but we were so happy we gave it a try. We’ve been recommending them to all the travelers we’ve met along the way and will definitely contact them again when we get to HCMC.
This is a private tour but it’s free as the volunteers are students who wants to practice their English, and I’d reckon this is the best thing that I’ve done for our trip in Hanoi!
We were so lucky to have Thu, our tour guide for the day. She brought us to the touristy spots and also very knowledgeable with the history and culture of Hanoi. We had a lot of fun especially with the jumping shots!! Thu was so kind that she even walked us to the restaurant that we want to try, which is out of the way and the total timing was exceeded for about 2 hours!
Thank you Thu, for the lovely experience that we have had 🙂 Highly recommended tour for anyone who wants to experience what is Hanoi all about!
Hanoi Free Tour Guides Tripadvisor November,2016
“A great informative day”
Dung contacted us by email the night before to introduce herself and then met us at our hotel the following morning and accompanied us for the whole day taking us to the Museum of Ethnology and on a tour of the Old Quarter. I am sure we could have managed both of these activities on our own (indeed the latter we did many times) but the knowledge Dung bought to the tour meant we did and saw things we would not have experienced on our own, including wandering down a passage to drink egg coffee and visit the house at 48 Hang Ngang street where President Ho Chi Minh wrote the Declaration of Independence.
She has a great personality and sense of humour and bonded well with our daughter who is of a similar age. A great ambassador not only for the Hanoi Free Tour Guides but Hanoi and Vietnam.
The service offered by Hanoi Free Tour Guides is a great service for visitors to the area and we recommend highly that people take advantage of the opportunity it brings.
I booked a full day tour from 8 AM – 4 PM and the day flew by walking around Hanoi with two lovely ladies who showed me the sights of the city. We visited the HCM complex, Temple of Literature and Hoa Lo Prison. These three sites alone took a good chunk of the day because there was so much to see at each place. They also showed me key landmarks around the Old Quarter from the lake to the cathedral and opera house. We took a taxi to some places, which was very cheap and walked to other places. Being that they volunteered their time to take me around the city, I paid for all of their expenses for the day including taxi, lunch, coffee breaks, which all ended up being a nominal sum at the end of the day. I tried giving each of them a 200,000 VND tip, but they seemed hesitant to accept it and said that they would give it to their organization as a donation. I would definitely love to use them again my next time here!
But I thought I would be passive and listen to their comments.
But in reality, I had to make a special effort in order to understand what he was talking about. Indeed, it is normal that they make grammatical or vocabulary errors. But they have the bad habit not to pronounce all the letters.
For example, for 26, they wil pronounce ‘twenty si’.
Guides usually don’t speak load and with the vietnamese accent.
That means that you have to concentrate to understand what he says.
Their objective is to practice their English which is a noble objective but their pronounciating was a problem to my eyes (ears) to fully enjoy this experiment.
Nevertheless, I have given 4 out of 5.
If I try this tour in another Asian country, I will probably ask for the oldest student in order to minimize the problem.
Hanoi Free Tour Guides Tripadvisor October,2016
We had several tours booked with Hanoi Free Tour Guides and enjoyed everyone of them. Each tour started with two students meeting us in our hotel lobby and discussing what we wanted to see. They were always on time, ordered taxis and showed us how to deal with the traffic – it really helped our kids feel more comfortable. Each of the students was also very knowledgeable about their history and culture and we were so lucky to get to know them. Thank-you so much for making our trip amazing. We loved visiting Hanoi and can’t wait to return.
Special thanks to Ly London—who left a great impression as my guide to the Hanoi day trip. She made it a very memorable trip. A day before starting the tour trip, Ly sent an e-mail to introducing herself and keeping in touch to know my personal detail and asked if I wanted to see any place would like to visit or eat any specific food. We had been well in touch prior to meeting each other at the hotel lobby.(I stayed at Hilton Hanoi Opera)
We decided to start the trip at 8:30Hrs. I came a little late which I apologised for and then she replied me with a smile saying, “waiting is my happiness”. This completely touched me and took me off-guard the moment I met Ly.We then planned to catch a taxi to start our tour. First, we decided to visit Ho Chi Minh mausoleum—the mausoleum is big landscape, which within this landscape is shown the way of Ho Chi Minh’s love for his life and a feeling of love that Ho Chi Minh feels from the satisfaction of saving his country. Ly has an impeccable sense of her English and was very knowledgable with her guiding around the city. She helped with a lot of little things such as; helping with my cash payment, taking plenty of photos, telling a tick of vietnamese people—I felt very close to her and the tour guiding became completely natural. We then decided to visit the Litery temple and bought her lunch at Quan An Ngon restarant—which is highly recomendation on tripadvisor. The lunch was truly amazing. After that we took a short walk and shared a lot of great conversations. The volunteers guide organisation with the purpose of improving their English is an amazing mission and I am left with an exceptionally amazing impression. I was truly lucky to have shown HanoiFreeTourGuide Foundation. This foudation is non-profit organisation. The donation is up to your convenience. The trip includes paying for transportation, ticket fee, meals, and tipping at your on convenience. At last we visited the Maison meusuem, then returned to the hotel around 14.00Hrs.
Thank you again to Hanoifreetourgide in providing an exceptional experiance. And I have to say big thanks to you Ly Lodon who delivered the a truly memorable tour guide experience that I will cherish. I will back to hanoi again and agin and surely be in touch with “Hanoifreetourgiude”.
Hanoi Free Tour Guides Tripadvisor September,2016
“Makes our Hanoi trip much more easier and enjoyable”
We had the fortune of having Minh Phương and Ha Phuong to be our guide in Hanoi. Both of them were nice to hag out with, knowledgable about Hanoi and very patient in answering our question.
We visited the Weekend market and Ha Phuong contacted us earlier than scheduled time to plan alternatives in case it rains – she is really good and bear in mind they are student who takes up time to volunteer for this
One of the best thing we did for out Hanoi trip was to engage Hanoi Free Tour Guide.
Visited June 2016
“Hanoi Free Tour Guides – Superb Hanoi Little Ambassador”
On our first full day in Hanoi my wife and I were met by Hannah, a charming Vietnamese student studying 2 degrees. At the time of our visit (early Feb), the Lunar New Year had just passed and she greeted us with a great smile and a traditional small gift of lucky money. We kicked off with a visit to Ho Chi Minh mausoleum and Hannah chatted away the long queues explaining all about the history and answering our various questions about Vietnamese life. Her English was excellent. A cheap taxi was used to take us to the Temple of Literature where her historical knowledge was first rate. Lunch was extremely good at a very reasonably priced restaurant ( about £8 for 3 of us) before we walked around further Hanoi sites in the afternoon. This full day tour was genuinely free. Asking Hannah why she did it, she altruistically explained that she wanted people to understand the real Vietnam, for visitors to come to love her country, and to give a little bit back to society. She certainly accomplished that. Very many thanks for a fantastic day, Hannah, and for making us so welcome. Ian & Ruth
We booked Hanoi Free Tour Guides in advance for our first two full days in Hanoi. The first day our lovely guide Anna took us on the full day tour of all the major tourist destinations around Hanoi including Ho Chi Min Mauseleum, the Presidential Palace, the Pagoda, the ancient University of Learning, then guided us to the best Vietnamese restaurant we have eaten in for a beautiful lunch before finishing off our walking tour via the French built prison. We had the best day and without Anna. We would have been completely lost on our first day in Hanoi and would not have seen half as much as we did without her guidance and knowledge.
The second day it was raining heavily at our 8.30 hotel pickup time by our guide Quong so we suggested that we book a Private Car and driver through Ryan (Tourist Manager at Nova Hotel) and together we travelled 1hr out of Hanoi to the Ancient Village, seeing both the silk village and pottery village on the way back after a traditional Vietnamese lunch in a town just outside the ancient village. It was just fantastic to get out of Hanoi city and see the countryside.
This service is free but we chose to make a good donation at the end of each day, some of which goes to the Hanoi Free Tour Guides organisation to assist this wonderful service to continue.
This is a must have service if you are a first time visitor to Hanoi. The guides can be booked in many languages and it would be wise to book in advance before you leave home to make sure you can secure guides on the days you wish to use them.
10/10 for Hanoi Free Tour Guides.
We arranged the tour on the recommendation of a friend who had used them previously.
We were picked up by Phoung and Thanh Hai (Harry) for the City Tour. It was a fantastic experience.
The schedule was as we requested with excellent additions suggested by the guides. It was our first full day so they showed us how to cross the road (you understand if you have been to Hanoi!!) and then took us around major sites. We went to a cafe which was fun and then for Pho (noodles).
They were at least as good as paid guides.
Only book if you will talk to them as they do it for free but to improve their English which is fine. These guys were great!!
We had two days with the Hanoi free tour guides. First day I asked to go around Hanoi and the second we did a tour outside Hanoi. They were friendly and very punctual, answering to almost all our question about history, culture and places to visit. One guide, had not a perfect english sometimes diff to understand. We didn’t enjoy going by taxi to everywhere although we asked to walk instead of going by taxi but he was always saying it was far (we had 5minutes taxi driving…). However the second day guide was the best guide ever! We were lucky! She was a very interested student, showed us the real and non-turistic atractions we asked for. It was an excellent opportunity to know Hanoi outside tourism attractions and it was much pleasant to have them with us. You have to pay for the taxi, of course.